7-Day Replacement Policy

Commitment to Quality

At CuroHerb, we aim to deliver products that meet the highest quality standards. If you receive an item that is damaged, defective, leaking, expired, or different from what you ordered, you can request a replacement within 7 days of delivery.

How to Initiate a Request

Email us at info@curoherb.com with:

Your Order Number.
Clear photos or a short video showing the issue.

This helps us verify quickly and arrange next steps without delay.

Eligibility Criteria

Items must remain:

Unused and unopened.
In original packaging (labels and seals intact).
With all original accessories included.

Once approved, we will send a replacement at no extra cost.

Please Note (Exclusions)

We cannot offer replacements for:

Items damaged after delivery or from improper storage.
Products showing signs of use.
Normal wear and tear.
Orders from heavy discount/clearance periods (limited eligibility).

Our goal is to ensure every customer receives safe, authentic, and correctly delivered products.

Need help? Email us at info@curoherb.com

7-Day Replacement Policy

How to Initiate a Request

Eligibility Criteria

Please Note (Exclusions)

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